Available courses

Course image Travel Geography
Travel Training
PayPal
Course Pre-requisite(s):

Knowledge of English + High School Certification or 01 Year Travel trade experience

Course Co-requisite(s): Desktop/laptop having PDF viewer + Adobe Flash Player with Internet Connection

Course Schedule:

Round the Year - start and complete anytime

Learning Outcomes:

After completing this course you will be able to:

1. Estimate elapsed travel time by checking flight routing

2. Select destinations based on climate, attractions, cuisine, local currency, etc.

3. Advise client regarding time zones, DST and jet lag

4. Make customized travel itineraries.

5. Encode/decode Country, City, and Airport codes.

6. Sell destinations, answer common questions asked by travel customers, and provide valuable advice to customers.


Instructional Method:

E. Learning / online self-study:

1. Desktop/ laptop - download Microsoft  Moodle Desktop Windows App

2. Mobile Smartphone - download Android/ IOS  Moodle App


Course Information: Travel and Destination Geography

Course ID Number

TT09TG01

Short Name

TGEO

  Duration in hours

 40

 Credit

04

 

Geography is key to Travel and Tourism. The course content is designed in accordance with the need and practical requirements of travel professionals.



AVAILABLE Course Material

1. E. Book

2. Blank Maps

3. Destination Videos URL links

4. Presentations

5. Quiz

6. Assessment test

Your additional Course Material - optional

1. School Atlas

2. Globe

3. Google earth App

 

Assignments and Evaluations

 

 

· Exam Delivery Method: Online exam. The exam can be taken at any time at your convenience.

· Exam Format: Multiple Choice questions

· Number of questions: 100

· Time Allowance: 100 minutes

· Passing Grade: 70% correct answers

· Number of exam attempts: 1

 

Assessment Item Name

No. Of MCQ

Pass%

Quiz 1 Destination Geography

10

70%

Quiz 2 Physical Geography

      10

70%

Quiz 3 Encode / Decode

10

70%

Quiz 4 Map Test

10

70%

Quiz 5 Terminology Test

10

70%

Quiz 6 Destination Americas

10

70%

Quiz 7 Destination Europe & Africa

10

70%

Quiz 8 Destination Asia & Australia

10

70%

FINAL ASSESSMENT TEST

100

70%

Detailed course content

HOUR

TOPIC

Content Description

02

Destination Geography

1. How locations become destinations

2. Top visited Countries

3. Top visited Destinations

04

Physical

Geography

1. Water bodies - Oceans, Seas, Rivers & Lakes

2. Mountains - Ranges, Peak & National Parks

3. Top Natural Attractions

14

Political

Geography

1. Country and codes

2. Cities & Airports + Codes

3. Map pointing

04

Destination

Americas

1. Canada, USA & Mexico

2. Caribbean Island

3. Argentina, Brazil & Bolivia

04

Destination

Europe

1. Great Britain & Ireland

2. Scandinavian Countries

3. Mediterranean Countries

4. Central & Eastern Europe

02

Destination

Africa

1. National Parks

2. Indian Ocean Islands

06

Destination

Asia

1. Central Asia

2. Middle East

3. South Asia

4. South East Asia

02

Destination

Australia

 

1. Australia

2. New Zealand

3. Pacific Islands

02

Glossary

 Definitions of Geographical Terms

 

GRADING SYSTEM

 

Graduate Level

Grade

Undergraduate

Level

(85-100%)  Pass

A+

(85-100%

(80-84%)   Pass

A

(80-84%)

(75-79%)   Pass

B+

(75-79%)

(70-74%)   Pass

B

(70-74%)

(0-69%)     Fail

F

(0-69%)

 

POLICIES

 

ACADEMIC INTEGRITY

We value academic integrity. Therefore all students must understand the meaning and consequences of cheating, plagiarism, and other academic offense.

 

FINAL ASSESSMENT EXAM 

REGULATIONS

1. Before attempting final assessment Examination a student must ensure that he/she has completed all the module examinations/

2. One attempt only

3. Time allowed is 100 minutes for 100 questions

4. If the exam is incomplete due to internet error….screenshot must be submitted as a shred of evidence without editing images.

 

ASSIGNMENTS UPLOAD

You must upload original assignments only. Please note these assignments will not be returned. Remember to keep a photocopy or back-up of your work before it is uploaded.

 

EMAIL POLICY

E-mail is one of the official means of communication between us and our students. It is the student's responsibility to ensure that time-critical e-mail is assessed, read, and acted upon in a timely fashion. If a student chooses to forward University e-mail to another e-mail mailbox, it is that student's responsibility to ensure that the alternate account is viable. 

Course image Travel Formalities
Travel Training
PayPal
Course Pre-requisite(s):

Knowledge of English + High School Certification or 01 Year Travel trade experience

Course Co-requisite(s): Desktop/laptop having PDF viewer + Adobe Flash Player with Internet Connection

Course Schedule:

Round the Year - start and complete anytime

Learning Outcomes:

After completing this course you will be able to:

1. Estimate elapsed travel time by checking flight routing

2. Select destinations based on climate, attractions, cuisine, local currency, etc.

3. Advise client regarding time zones, DST and jet lag

4. Make customized travel itineraries.

5. Encode/decode Country, City, and Airport codes.

6. Sell destinations, answer common questions asked by travel customers, and provide valuable advice to customers.


Instructional Method:

E. Learning / online self-study:

1. Desktop/ laptop - download Microsoft  Moodle Desktop Windows App

2. Mobile Smartphone - download Android/ IOS  Moodle App


Course Information: Travel Formalities

Course ID Number

TT09TF01

Short Name

TFOR

  Duration in hours

 20

 Credit

02


The Travel Documentation course provides you with a broad understanding of global travel documentation requirements. We equip you with the knowledge of Passport, Visa types, Health Vaccinations, Customs, and Currency regulations.

We will examine the case study of an independent traveler- his itinerary and requirement of travel docs an international perspective.

VAILABLE Course Material

1. E. Book

2. Visa Extract and Visa Info sheet

3. TIM Extract

4. Presentations

5. Quiz

6. Assessment test

Your additional Course Material - optional

1. Online Books

2. UKBA site

3. US travel doc and APIS site.

Assignments and Evaluations

 

 

· Exam Delivery Method: Online exam. The exam can be taken at any time at your convenience.

· Exam Format: Multiple Choice questions

· Number of questions: 100

· Time Allowance: 100 minutes

· Passing Grade: 70% correct answers

· Number of exam attempts: 1

 

Assessment Item Name

No. Of MCQ

Pass%

Quiz 1 Passport

10

70%

Quiz 2 Visa

      10

70%

Quiz 3 Health

10

70%

Quiz 4 Customs

10

70%

Quiz 5 Currency

10

70%

Quiz 6 Travel Insurance

10

70%

Quiz 7 Travel Agent Role

10

70%

Quiz 8 Mixed

10

70%

FINAL ASSESSMENT TEST

100

70%

Detailed course content

HOUR

TOPIC

Content Description

02

PASSPORT

The Passport: Types of Passport, Passport Info, and Visa Pages, Obtaining passport, Passport with Magnetic strip, or Chip.

04

VISA

1.  TYPES: Immigrant and Non-Immigrant Visa, Short and Long Stay Visa.

2. Obtaining Visa and Visa Checks

3. Visa Terms

02

HEALTH

1. Health General Info

2. Health Vaccination Certificates

3. General Preventative Measures

02

Customs

1. Duty-Free Allowance

2. Prohibited Items

3. Case  study

02

Currency

1. Fully and Partly Convertible Currency

2. Currency Exchange - Full Fledged and Restricted money changer

3. Cash, Traveller Cheques, Pre Paid multi-currency forex card and credit cards

04

Travel Insurance

1. The Travel Insurance Product

2. Travel Insurance Terminology

3. Standard Travel Insurance Coverage

4.The Insurance Claim

04

Travel Agents

Role in

documentation

 

1. Advice on itinerary planning and documentation

2. Assistance and support in Passport and Visa Application

3. Processing of Travel Insurance

4. Additional info and Services.

02

Glossary

 Definitions of Terms

 

GRADING SYSTEM

 Graduate Level

Grade

Undergraduate

Level

(85-100%)  Pass

A+

(85-100%

(80-84%)   Pass

A

(80-84%)

(75-79%)   Pass

B+

(75-79%)

(70-74%)   Pass

B

(70-74%)

(0-69%)     Fail

F

(0-69%)

 

POLICIES

ACADEMIC INTEGRITY

We value academic integrity. 

Therefore all students must understand the meaning and consequences of cheating, plagiarism, and other academic offense.

FINAL ASSESSMENT EXAM 

REGULATIONS

1. Before attempting the final assessment Examination a student must ensure that he/she has completed all the module examinations/

2. One attempt only

3. Time allowed is 100 minutes for 100 questions

4. If the exam is incomplete due to internet error….screenshot must be submitted as a shred of evidence without editing images.

 

ASSIGNMENTS UPLOAD

You must upload original assignments only. Please note these assignments will not be returned. Remember to keep a photocopy or back-up of your work before it is uploaded.

 

EMAIL POLICY

E-mail is one of the official means of communication between us and our students. It is the student's responsibility to ensure that time-critical e-mail is assessed, read, and acted upon in a timely fashion. If a student chooses to forward University e-mail to another e-mail mailbox, it is that student's responsibility to ensure that the alternate account is viable. 

 


Course image Air Transport
Travel Training
PayPal
Course Pre-requisite(s):

Knowledge of English + High School Certification or 01 Year Travel trade experience

Course Co-requisite(s): Desktop/laptop having PDF viewer + Adobe Flash Player with Internet Connection

Course Schedule:

Round the Year - start and complete anytime

Learning Outcomes:

After completing this course you will be able to:

1. Estimate elapsed travel time by checking flight routing

2. Select destinations based on climate, attractions, cuisine, local currency, etc.

3. Advise client regarding time zones, DST and jet lag

4. Make customized travel itineraries.

5. Encode/decode Country, City, and Airport codes.

6. Sell destinations, answer common questions asked by travel customers, and provide valuable advice to customers.


Instructional Method:

E. Learning / online self-study:

1. Desktop/ laptop - download Microsoft  Moodle Desktop Windows App

2. Mobile Smartphone - download Android/ IOS  Moodle App


Course Information: Air Transport Product

Course ID Number

TT09AT01

Short Name

ATRN

  Duration in hours

 30

 Credit

03


Get a head start in the Air Transport industry with the course developed by IATA certified designer cum trainer.

You will learn details about the various types of airlines, aircraft, and review major airports of the world.

This course will provide you with an overview of the baggage allowance and regulations governing international air transportation.

 AVAILABLE Course Material

1. E. Book

2. Aircraft of the world

3. Airlines of the World

4. Presentations

5. Quiz

6. Assessment test

 

Your additional Course Material - optional

1. ICAO Website Link

2. Airlines website

3. OTA websites 

 

Assignments and Evaluations

 Exam Delivery Method: Online exam. The exam can be taken at any time at your convenience.

·Exam Format: Multiple Choice questions

·Number of questions: 100

·Time Allowance: 100 minutes

·Passing Grade: 70% correct answers

·Number of exam attempts: 1 

Assessment Item Name

No. Of MCQ

Pass%

Quiz 1 Airlines

10

70%

Quiz 2 Aircraft

      10

70%

Quiz 3 Airport

10

70%

Quiz 4 Baggage

10

70%

Quiz 5 International Regulations

10

70%

Quiz 6 Airline Reservations

10

70%

FINAL ASSESSMENT TEST

100

70%

 

Detailed course content

HOUR

TOPIC

Content Description

02

Overview of the air transport system

1. Suppliers, Wholesalers and Retailers

2. Interdependence of Airline, Airport, Civil Aviation, and Air Navigation on each other.

 

06

 

Airlines

1. Full Service - Intercontinental and Regional Airlines

2. LCC and ultra LCC - Domestic and International Airlines

3. Airline Terms and Conditions

4. Airline Booking procedure - Online and Offline

 

05

 

Aircraft

1. Aircraft Manufacturing Companies, Aircraft Parts, and Phases of flying.

2. Major wide-body Aircraft’s.

3. Major Narrow body Aircraft’s.

 

05

 

Airport

1. Role and function of the Airport.

2. Top 10 Passenger airports of the world.

3. A case study of an Airport

 

02

 

Baggage Regulations

1. Definition of Baggage; Weight and Piece Concept

2. Free Carry on items

3. Free Baggage Allowance and Excess Baggage rule

4. Prohibited items

02

International Regulations

1.  Chicago Convention

2. Montreal Convention

3. Warsaw Convention

4. Individual Airlines - Conditions of Contract

 

06

 

Airline Seat Booking Procedure

1. Identify destination, stopovers, and preferred Airline

2. Make Itinerary using Time Table

3. Make a booking using the availability command, create PNR on the time limit.

4. Share PNR and Fare Rules with the Client and take his consent before issuing Ticket

02

Glossary

 Definitions of Air Transport Terms

 

GRADING SYSTEM

Graduate Level

Grade

Undergraduate

Level

(85-100%)  Pass

A+

(85-100%

(80-84%)   Pass

A

(80-84%)

(75-79%)   Pass

B+

(75-79%)

(70-74%)   Pass

B

(70-74%)

(0-69%)     Fail

F

(0-69%)

 

 

 

POLICIES

ACADEMIC INTEGRITY

We value academic integrity. Therefore all students must understand the meaning and consequences of cheating, plagiarism, and other academic offense.

 

FINAL ASSESSMENT EXAM 

REGULATIONS

1. Before attempting final assessment Examination a student must ensure that he/she has completed all the module examinations/

2. One attempt only

3. Time allowed is 100 minutes for 100 questions

4. If the exam is incomplete due to internet error….screenshot must be submitted as a shred of evidence without editing images.

 

ASSIGNMENTS UPLOAD

You must upload original assignments only. Please note these assignments will not be returned. Remember to keep a photocopy or back-up of your work before it is uploaded.

 

EMAIL POLICY

E-mail is one of the official means of communication between us and our students. It is the student's responsibility to ensure that time-critical e-mail is assessed, read, and acted upon in a timely fashion. If a student chooses to forward University e-mail to another e-mail mailbox, it is that student's responsibility to ensure that the alternate account is viable. 

 


Course image Air Fares and Ticketing
Travel Training
PayPal
Course Pre-requisite(s):

Knowledge of English + High School Certification or 01 Year Travel trade experience

Course Co-requisite(s): Desktop/laptop having PDF viewer + Adobe Flash Player with Internet Connection

Course Schedule:

Round the Year - start and complete anytime

Learning Outcomes:

After completing this course you will be able to:

1. Estimate elapsed travel time by checking flight routing

2. Select destinations based on climate, attractions, cuisine, local currency, etc.

3. Advise client regarding time zones, DST and jet lag

4. Make customized travel itineraries.

5. Encode/decode Country, City, and Airport codes.

6. Sell destinations, answer common questions asked by travel customers, and provide valuable advice to customers.


Instructional Method:

E. Learning / online self-study:

1. Desktop/ laptop - download Microsoft  Moodle Desktop Windows App

2. Mobile Smartphone - download Android/ IOS  Moodle App


Course Information: Air Fares and Ticketing

Course ID Number

TT09AF01

Short Name

AFTK

  Duration in hours

 50

 Credit

05

 

Course Pre-requisite(s)

Knowledge of English + High School Certification or 01 Year Travel trade experience

Course Co-requisite(s)

Desktop/laptop having PDF viewer + Adobe Flash Player with Internet Connection

Course Schedule

Round the Year - start and complete anytime

 

Course Overview

This course will provide you with a fair idea on how to search for the lowest possible special fares for leisure traveler OR to find a normal fare with flexibility for corporate customers.

You will also learn interpreting fare rules and e-ticket data elements.

This course teaches the language of fare construction and fare rules.

 

Learning Outcomes

After completing this course you will be able to:

1.Learn difference between mileage-based fares and sector fares

2.Understand different types and anatomy of the journey

3.Match cities and countries with IATA Traffic Conference areas and sub-areas

4.Identify the global indicator for the routing flown

5.Price and quote Normal fares for all types of Journey

6.Interpret Fare Rules/Notes and advise clients accordingly.

7.Quote published special YY and dedicated airline fares after matching fare rules with passenger itinerary and needs.

8.Interpret electronic ticket (e-ticket) data elements

9.Calculate child and infant fares

10.Encode and decode standard airline industry codes

11.Issue e-tickets  

 

Instructional Method

E. Learning / online self-study:

1. Desktop/ laptop - download Microsoft  Moodle Desktop Windows App

2. Mobile Smartphone - download Android/ IOS  Moodle App

 

AVAILABLE Course Material

1. E. Book

2. Airline Fare Sheet extract

3. Standard Conditions - SC100 and SC 101 extract

4. Fare Rule extract

5. Quiz

6. Assessment test

 

Your additional Course Material - optional

1. IATA Matrix website

2. GDS log in

 
Assignments and Evaluations

 

 Exam Delivery Method: Online exam. The exam can be taken at any time at your convenience.

· Exam Format: Multiple Choice questions

· Number of questions: 100

· Time Allowance: 100 minutes

· Passing Grade: 70% correct answers

· Number of exam attempts: 1

 

Assessment Item Name

No. Of MCQ

Pass%

Quiz 1 IATA geography

10

70%

Quiz 2 Mileage system

      10

70%

Quiz 3 Journey

10

70%

Quiz 4 Normal Fares

10

70%

Quiz 5 Special Fares

10

70%

Quiz 6 Taxes, fees

10

70%

Quiz 7 Electronic Ticket (ET)

10

70%

Quiz 8 Electronic Miscellaneous Document (EMD)

10

70%

FINAL ASSESSMENT TEST

100

70%

 

Detailed course content

HOUR

TOPIC

Content Description

02

IATA geography

Traffic conference areas

Sub-areas

06

Mileage system

Carrier routing fares versus mileage fares

IATA fare formula

Fare types -Normal unrestricted and restricted fares and Special fares overview

Journey pricing

04

Journey

Types of journey

Anatomy of the journey

14

Normal Fares

One way, round trip and circle trip fare construction; Secondary Fares and Stopover fees

14

Special Fares

IATA Industry Fares Vs Airline published fares

Types of special fares- Excursion, Pex, and Apex Fares - a comparative view

SC 100, SC 101, Governing and individual Fare Rules/Notes

Penalties -Reservation change fees and related charges

Local combination of special fares versus end-on combinations

02

Taxes, fees, and charges

Departure, Arrival and misc taxes

Conversion of Tax to COP

Single-segment Q surcharge

03

Electronic Ticket (ET)

Recognizing data elements

Coupon Status Indicator

Different versions of ET

Passenger Itinerary and Receipt

03

Electronic Miscellaneous Document (EMD)

Recognizing data elements

Types of MPD

Reason for Issuance codes

02

Glossary

 Airfares Terminology

 

GRADING SYSTEM

 

Graduate Level

Grade

Undergraduate

Level

(85-100%)  Pass

A+

(85-100%

(80-84%)   Pass

A

(80-84%)

(75-79%)   Pass

B+

(75-79%)

(70-74%)   Pass

B

(70-74%)

(0-69%)     Fail

F

(0-69%)

 

POLICIES

 

ACADEMIC INTEGRITY

We value academic integrity. Therefore all students must understand the meaning and consequences of cheating, plagiarism, and other academic offense.

 

FINAL ASSESSMENT EXAM 

REGULATIONS

1. Before attempting final assessment Examination a student must ensure that he/she has completed all the module examinations/

2. One attempt only

3. Time allowed is 100 minutes for 100 questions

4. If the exam is incomplete due to internet error….screenshot must be submitted as a shred of evidence without editing images.

 

ASSIGNMENTS UPLOAD

You must upload original assignments only. Please note these assignments will not be returned. Remember to keep a photocopy or back-up of your work before it is uploaded.

 

EMAIL POLICY

E-mail is one of the official means of communication between us and our students. It is the student's responsibility to ensure that time-critical e-mail is assessed, read, and acted upon in a timely fashion. If a student chooses to forward University e-mail to another e-mail mailbox, it is that student's responsibility to ensure that the alternate account is viable. 

 

Course image Hotel Product
Travel Training
PayPal
Course Pre-requisite(s):

Knowledge of English + High School Certification or 01 Year Travel trade experience

Course Co-requisite(s): Desktop/laptop having PDF viewer + Adobe Flash Player with Internet Connection

Course Schedule:

Round the Year - start and complete anytime

Learning Outcomes:

After completing this course you will be able to:

1. Estimate elapsed travel time by checking flight routing

2. Select destinations based on climate, attractions, cuisine, local currency, etc.

3. Advise client regarding time zones, DST and jet lag

4. Make customized travel itineraries.

5. Encode/decode Country, City, and Airport codes.

6. Sell destinations, answer common questions asked by travel customers, and provide valuable advice to customers.


Instructional Method:

E. Learning / online self-study:

1. Desktop/ laptop - download Microsoft  Moodle Desktop Windows App

2. Mobile Smartphone - download Android/ IOS  Moodle App


Course Information: Hotel Product

Course ID Number

TT09HO01

Short Name

HOTP

  Duration in hours

 30

 Credit

03

 

Course Pre-requisite(s)

Knowledge of English + High School Certification or 01 Year Travel trade experience

Course Co-requisite(s)

Desktop/laptop having PDF viewer + Adobe Flash Player with Internet Connection

Course Schedule

Round the Year - start and complete anytime

Course Overview

This course is meant for Hotel Advisor or someone who is aspiring to become one. We discuss in detail regarding hotel product technicalities along with real examples.

You will be able to advise the product options, offer them the Best Available Rates, and ensure that booking is done professionally.

Learning Outcomes

After completing this course you will be able to:

1. Understand the difference between hotel products and non-hotel accommodations.

2. As per customers' needs and wants advice a matching hotel product

3. Get familiar with common Hotel industry terms.  

4. Interpret hotel information

5. Quote room tariff after considering the rate, discount structures, and meal plan.

6. Complete hotel bookings as per prescribed booking flow diagram

7. Enrol your customers in the appropriate frequent lodger program

8. Get familiar with top hotel chains worldwide.

Instructional Method

E. Learning / online self-study:

1. Desktop/ laptop - download Microsoft  Moodle Desktop Windows App

2. Mobile Smartphone - download Android/ IOS  Moodle App

AVAILABLE Course Material

1. E. Book

2. Booking Procedure DFD

3. Hotel Reservation Booking Form

4. Extract of Cancellation Rules, Hotel Voucher

4. Presentations

5. Quiz

6. Assessment test

Your additional Course Material - optional

1. Hotel Chain B2B website

2. Hotel Aggregator site

3. OTA site

Assignments and Evaluations

 Exam Delivery Method: Online exam. The exam can be taken at any time at your convenience.

· Exam Format: Multiple Choice questions

· Number of questions: 100

· Time Allowance: 100 minutes

· Passing Grade: 70% correct answers

· Number of exam attempts: 1

 

Assessment Item Name

No. Of MCQ

Pass%

Quiz 1 Accommodation Products

10

70%

Quiz 2 Industry Codes, terms, and definitions

      10

70%

Quiz 3 Resource and Reservation Process

10

70%

Quiz 4 Booking Terms and Conditions

10

70%

Quiz 5 Hotel Chains

10

70%

Quiz 6 Loyalty Program

10

70%

FINAL ASSESSMENT TEST

100

70%

Detailed course content

HOUR

TOPIC

Content Description

04

Accommodation Products

1. Hotel Types

2. Non-Hotel Accommodations

3. Hotel Classifications

4. Hotel Ratings

06

Industry Codes, terms, and definitions

1. Food and Beverage Services - Outlets  

2. Food and Beverage Production terms

3. Front office terms

4. Room and Bedding Types

5. Room Tariff and Meal Plan

6. Hotel facilities and services

7. Miscellaneous terms and definitions

06

Resource and Reservation Process

1.  GDS

2. OTA

3. Aggregator

4. Hotel Chain centralized Reservation system

5. E.mail / Phone 

04

Booking Terms

and

Conditions

1. Hotel Voucher

2. Revision of Booking

3. Cancellation and Refunds

04

Top 10

Hotel

Chains

1.  Worldwide

2. North America

3. Europe

4. South East Asia

4. India

04

Top 10

Hotel

Loyalty Program

1. American Chain

2. European Chain

3. Indian Chain

02

Glossary

 Definitions of Hotel Terms

 

GRADING SYSTEM

 Graduate Level

Grade

Undergraduate

Level

(85-100%)  Pass

A+

(85-100%

(80-84%)   Pass

A

(80-84%)

(75-79%)   Pass

B+

(75-79%)

(70-74%)   Pass

B

(70-74%)

(0-69%)     Fail

F

(0-69%)

 

POLICIES

 

ACADEMIC INTEGRITY

We value academic integrity. Therefore all students must understand the meaning and consequences of cheating, plagiarism, and other academic offense.

 

FINAL ASSESSMENT EXAM 

REGULATIONS

1. Before attempting the final assessment Examination a student must ensure that he/she has completed all the module examinations/

2. One attempt only

3. Time allowed is 100 minutes for 100 questions

4. If the exam is incomplete due to internet error….screenshot must be submitted as a shred of evidence without editing images.

 

ASSIGNMENTS UPLOAD

You must upload original assignments only. Please note these assignments will not be returned. Remember to keep a photocopy or back-up of your work before it is uploaded.

 

EMAIL POLICY

E-mail is one of the official means of communication between us and our students. It is the student's responsibility to ensure that time-critical e-mail is assessed, read, and acted upon in a timely fashion. If a student chooses to forward University e-mail to another e-mail mailbox, it is that student's responsibility to ensure that the alternate account is viable. 


Course image Car Rental Product
Travel Training
Course Pre-requisite(s):

Knowledge of English + High School Certification or 01 Year Travel trade experience

Course Co-requisite(s): Desktop/laptop having PDF viewer + Adobe Flash Player with Internet Connection

Course Schedule:

Round the Year - start and complete anytime

Learning Outcomes:

After completing this course you will be able to:

1. Estimate elapsed travel time by checking flight routing

2. Select destinations based on climate, attractions, cuisine, local currency, etc.

3. Advise client regarding time zones, DST and jet lag

4. Make customized travel itineraries.

5. Encode/decode Country, City, and Airport codes.

6. Sell destinations, answer common questions asked by travel customers, and provide valuable advice to customers.


Instructional Method:

E. Learning / online self-study:

1. Desktop/ laptop - download Microsoft  Moodle Desktop Windows App

2. Mobile Smartphone - download Android/ IOS  Moodle App


Course Information: Car Rental Product

Course ID Number

TT09CA01

Short Name

CARR

  Duration in hours

 20

 Credit

02

 

Course Pre-requisite(s)

Knowledge of English + High School Certification or 01 Year Travel trade experience

Course Co-requisite(s)

Desktop/laptop having PDF viewer + Adobe Flash Player with Internet Connection

Course Schedule

Round the Year - start and complete anytime

Course Overview

The Car Rental Industry is booming after the deregulation of oil prices and more post-pandemic.

Customers rent cars for business or pleasure and they rent from airport transfer, local traveling, or intercity movements.

This course will enable you to choose the right car for your client from the right car rental company and at the best available rate.

 

Learning Outcomes

After completing this course you will be able to:

1. You will get a fair idea about the car rental industry functioning, the market segment it caters to, and the names of leading global players.

 

2. You will be able to make a Car Rental Reservation for your leisure as well as a corporate client.

 

3. You will be able to advise your client regarding dos and don’ts while picking up or driving the rented car.

4. You will learn all about the Car Rental Loyalty program and its features.

 

Instructional Method

E. Learning / online self-study:

1. Desktop/ laptop - download Microsoft  Moodle Desktop Windows App

2. Mobile Smartphone - download Android/ IOS  Moodle App

AVAILABLE Course Material

1. Lessons

2. Vehicle matrix code chart

3. Car Rental Voucher sample copy

4. Presentations

5. Quiz

6. Assessment test

Your  additional Course Material - optional

1. Website visit of Hertz, Avis, National, Dollar.

2. List of most popular limousines of the world

3. List of popular sports car

Assignments and Evaluations

Exam Delivery Method: Online exam. The exam can be taken at any time at your convenience.

· Exam Format: Multiple Choice questions

· Number of questions: 100

· Time Allowance: 100 minutes

· Passing Grade: 70% correct answers

Assessment Item Name

No. Of MCQ

Pass%

Quiz 1 The Car Rental Industry

10

70%

Quiz 2 The Car Rental Procedures

      10

70%

Quiz 3 Car Rental - FAQs

10

70%

Quiz 4 Car Rental - Loyalty    Program

10

70%

FINAL ASSESSMENT TEST

100

70%

Detailed course content

HOUR

TOPIC

Content Description

05

The Car Rental Industry

1. Introduction

2. Global Car Rental - an overview

3. Market segment and global players

4. Rental Charges - Time and Mileage factor

5. Rental Inclusions- Amenities, Insurance, and Maintenance

6. Car Rental Discount Schemes

05

The Car Rental Procedures

1. Determine Purpose

2. Resource - Online and offline

3. Drivers Qualification

4. Identifying Rental company, membership, discount qualification

5. Deposits and Payments

6. Booking and Voucher issuance

04

Car Rental - FAQs

1. Picking up the Car

2. During the Rental period and en route

3. Returning the Car

04

Car Rental - Loyalty    Program

1. Features & Benefits

2. The top 3

02

Glossary

 Definitions of Car Rental Industry Terms

 

GRADING SYSTEM

 Graduate Level

Grade

Undergraduate

Level

(85-100%)  Pass

A+

(85-100%

(80-84%)   Pass

A

(80-84%)

(75-79%)   Pass

B+

(75-79%)

(70-74%)   Pass

B

(70-74%)

(0-69%)     Fail

F

(0-69%)

 

POLICIES

ACADEMIC INTEGRITY

We value academic integrity. Therefore all students must understand the meaning and consequences of cheating, plagiarism, and other academic offense.

FINAL ASSESSMENT EXAM 

REGULATIONS

1. Before attempting the final assessment Examination a student must ensure that he/she has completed all the module examinations/

2. One attempt only

3. Time allowed is 100 minutes for 100 questions

4. If the exam is incomplete due to internet error….screenshot must be submitted as a shred of evidence without editing images.

 

ASSIGNMENTS UPLOAD

You must upload original assignments only. Please note these assignments will not be returned. Remember to keep a photocopy or back-up of your work before it is uploaded.

 

EMAIL POLICY

E-mail is one of the official means of communication between us and our students. It is the student's responsibility to ensure that time-critical e-mail is assessed, read, and acted upon in a timely fashion. If a student chooses to forward University e-mail to another e-mail mailbox, it is that student's responsibility to ensure that the alternate account is viable. 

 


Course image Rail Products of the World
Travel Training
Course Pre-requisite(s):

Knowledge of English + High School Certification or 01 Year Travel trade experience

Course Co-requisite(s): Desktop/laptop having PDF viewer + Adobe Flash Player with Internet Connection

Course Schedule:

Round the Year - start and complete anytime

Learning Outcomes:

After completing this course you will be able to:

1. Estimate elapsed travel time by checking flight routing

2. Select destinations based on climate, attractions, cuisine, local currency, etc.

3. Advise client regarding time zones, DST and jet lag

4. Make customized travel itineraries.

5. Encode/decode Country, City, and Airport codes.

6. Sell destinations, answer common questions asked by travel customers, and provide valuable advice to customers.


Instructional Method:

E. Learning / online self-study:

1. Desktop/ laptop - download Microsoft  Moodle Desktop Windows App

2. Mobile Smartphone - download Android/ IOS  Moodle App


Course Information: Rail Product

Course ID Number

TT09RA01

Short Name

RAIL

 Duration in hours

 20

 Credit

02

 

Course Pre-requisite(s)

Knowledge of English + High School Certification or 01 Year Travel trade experience

Course Co-requisite(s)

Desktop/laptop having PDF viewer + Adobe Flash Player with Internet Connection

Course Schedule

Round the Year - start and complete anytime

Overview

In this course we will look at the needs and want of rail travelers and how to find solutions. You will learn about the different types of rail products worldwide.The entire focus is on touristic products from basic products to high end luxury products.

 You will learn how to sell rail passes with its features, flexibility and discounting

We have also added a chapter on local train travel in metropolitan cities having major tourist attractions.

After completing this course you will be able to:

1. Understand why people may choose to take the train

2. Describe rail products from around the world

3. Find rail passes as per client need and wants.

4. Make a rail itinerary of the tourist circuit 

5. Give advice concerning different classes of travel

6. Advice clients on luxury trains and special trains 

E. Learning / online self-study:

1. Desktop/ laptop - download Microsoft  Moodle Desktop Windows App

2. Mobile Smartphone - download Android/ IOS  Moodle App

AVAILABLE Course Material

Course Overview

Learning Outcomes

Instructional Method

1. E. Book

2. Rail Passes- extracts

3. Feature section on Luxury trains

4. Presentations

5. Quiz

6. Assessment test

Your additional Course Material - optional

1. Rail pass sites

2. Rail Tours on the internet

3.Create your own resource database 

Assignments and Evaluations

 Exam Delivery Method: Online exam. The exam can be taken at any time at your convenience.

· Exam Format: Multiple Choice questions

· Number of questions: 100

· Time Allowance: 100 minutes

· Passing Grade: 70% correct answers

· Number of exam attempts: 1

Assessment Item Name

No. Of MCQ

Pass%

Quiz 1 Why  Train?

10

70%

Quiz 2 RAIL Product

      10

70%

Quiz 3 Top Rail Itineraries

10

70%

Quiz 4 Urban Rail Network

10

70%

FINAL ASSESSMENT TEST

100

70%

Detailed course content

HOUR

TOPIC

Content Description

02

Why  Train?

Advantage of the train over other transport modes; Airport, Railway Station or Coach Station

Different Travellers, Different Needs

 

 

12

 

 

RAIL Product

 

1. High-Speed Trains

2. Luxury Trains worldwide

3. Special Trains

4. Rail Pass - Great Britain

5. Rail Pass - Eurail

6. Rail Pass - Euro

7. Rail Pass - Regional European

8. Rail Pass - National European

9. Rail Pass - North America

10. Rail Pass - Asia

11. Heritage Trains

12. Scenic Trains

04

Top Rail Itineraries

1. North America

2. Europe

3. India

02

Urban Rail Network

1. Top Airports with Railway stations

2. Airport - City Link via Rail

3. Intra-city travel by Metro/UG/Subway

02

Glossary

 Definitions of Rail Terms

 

GRADING SYSTEM

 

Graduate Level

Grade

Undergraduate

Level

(85-100%)  Pass

A+

(85-100%

(80-84%)   Pass

A

(80-84%)

(75-79%)   Pass

B+

(75-79%)

(70-74%)   Pass

B

(70-74%)

(0-69%)     Fail

F

(0-69%)

 

POLICIES

 

ACADEMIC INTEGRITY

We value academic integrity. Therefore all students must understand the meaning and consequences of cheating, plagiarism, and other academic offense.

 

FINAL ASSESSMENT EXAM 

REGULATIONS

1. Before attempting the final assessment Examination a student must ensure that he/she has completed all the module examinations/

2. One attempt only

3. Time allowed is 100 minutes for 100 questions

4. If the exam is incomplete due to internet error….screenshot must be submitted as a shred of evidence without editing images.

 

ASSIGNMENTS UPLOAD

You must upload original assignments only. Please note these assignments will not be returned. Remember to keep a photocopy or back-up of your work before it is uploaded.

 

EMAIL POLICY

E-mail is one of the official means of communication between us and our students. It is the student's responsibility to ensure that time-critical e-mail is assessed, read, and acted upon in a timely fashion. If a student chooses to forward University e-mail to another e-mail mailbox, it is that student's responsibility to ensure that the alternate account is viable. 

 


Course image Cruise Product
Travel Training
Course Pre-requisite(s):

Knowledge of English + High School Certification or 01 Year Travel trade experience

Course Co-requisite(s): Desktop/laptop having PDF viewer + Adobe Flash Player with Internet Connection

Course Schedule:

Round the Year - start and complete anytime

Learning Outcomes:

After completing this course you will be able to:

1. Estimate elapsed travel time by checking flight routing

2. Select destinations based on climate, attractions, cuisine, local currency, etc.

3. Advise client regarding time zones, DST and jet lag

4. Make customized travel itineraries.

5. Encode/decode Country, City, and Airport codes.

6. Sell destinations, answer common questions asked by travel customers, and provide valuable advice to customers.


Instructional Method:

E. Learning / online self-study:

1. Desktop/ laptop - download Microsoft  Moodle Desktop Windows App

2. Mobile Smartphone - download Android/ IOS  Moodle App


Course Information: Cruise Product

Course ID Number

TT09CZ01

Short Name

CRUZ

  Duration in hours

 20

 Credit

02

 

Course Pre-requisite(s)

Knowledge of English + High School Certification or 01 Year Travel trade experience

Course Co-requisite(s)

Desktop/laptop having PDF viewer + Adobe Flash Player with Internet Connection

Course Schedule

Round the Year - start and complete anytime

Course Overview

This course has been designed keeping the present day scenario in mind. Cruise product is very technical. Travel Advisor one small mistake can ruin the client's entire holiday. This course covers almost all aspects of Cruise Product.

Learning Outcomes

After completing this course you will be able to:

•   Understand the difference between ferries and cruises 

•   Identify various types of cruise  vessels

•   Understand the cruise product and its benefits 

•   Identify the worldwide cruising destinations and get familiar with the associated itineraries

•   Understand the concept of cruise holiday as a holiday resort. 

Instructional Method

E. Learning / online self-study:

1. Desktop/ laptop - download Microsoft  Moodle Desktop Windows App

2. Mobile Smartphone - download Android/ IOS  Moodle App

AVAILABLE Course Material

1. E. Book

2. Sample Cruise brochures

3. Deck Plan

4. Presentations

5. Quiz

6. Assessment test

Your additional Course Material - optional

1. Cruise company website

3. Super Mega Ship complete layout 

Assignments and Evaluations

 Exam Delivery Method: Online exam. The exam can be taken at any time at your convenience.

· Exam Format: Multiple Choice questions

· Number of questions: 100

· Time Allowance: 100 minutes

· Passing Grade: 70% correct answers

· Number of exam attempts: 1

 

Assessment Item Name

No. Of MCQ

Pass%

Quiz 1 Cruise - an Introduction

10

70%

Quiz 2 Cruise Industry- a guideline to structure

      10

70%

Quiz 3 Cruise as a

Product

10

70%

Quiz 4 Type of Cruise Ships

10

70%

Quiz 5 Top Cruise Destinations

10

70%

Quiz 6 Selling a Cruise Holiday

10

70%

FINAL ASSESSMENT TEST

100

70%

Detailed course content

HOUR

TOPIC

Content Description

 

02

 

Cruise - an Introduction

1. Difference between Ferry & Cruise 

2. Cruise Ships - Types

3. Redefining the cruise industry

4. Top 10 cruise vessels

 

02

 Cruise Industry- a guideline to structure

1. Major Cruise Lines and their vessels

2. Cruise Classification

3. Cruise Line Associations 

 

02

Cruise as a

Product

1. Cruise Holiday - a rough idea

2. Cruise Categories and duration

 

04

 

Type of Cruise Ships

1. Size based classification

2. Experience-based classification

3. Price based classification

 

 

06

 

Top Cruise Destinations with Itineraries

1. Alaskan, Caribbean, Bahamas & Panama Canal cruise

2. Norwegian, Baltic and Mediterranean cruises

3. Andaman Sea, East, and South China sea cruises

4. Pacific cruises

 

 

04

 

Selling a Cruise Holiday

1.  Selecting date, itinerary, Cruise company, cruise vessel,  Cabin type, and pricing.

2. Understanding Cruise brochure

3. Checking availability and making a reservation

4. Collecting cruise confirmation voucher from the cruise company

5. Advice to customers regarding the type of visa and number of entries and dress code etiquette.

6. Conditions of Carriage

7. Passenger Benefits

02

Glossary

 Definitions of Cruise Terms

 

GRADING SYSTEM

 Graduate Level

Grade

Undergraduate

Level

(85-100%)  Pass

A+

(85-100%

(80-84%)   Pass

A

(80-84%)

(75-79%)   Pass

B+

(75-79%)

(70-74%)   Pass

B

(70-74%)

(0-69%)     Fail

F

(0-69%)

 

POLICIES

ACADEMIC INTEGRITY

We value academic integrity. Therefore all students must understand the meaning and consequences of cheating, plagiarism, and other academic offense.

FINAL ASSESSMENT EXAM 

REGULATIONS

1. Before attempting the final assessment Examination a student must ensure that he/she has completed all the module examinations/

2. One attempt only

3. Time allowed is 100 minutes for 100 questions

4. If the exam is incomplete due to internet error….screenshot must be submitted as a shred of evidence without editing images.

ASSIGNMENTS UPLOAD

You must upload original assignments only. Please note these assignments will not be returned. Remember to keep a photocopy or back-up of your work before it is uploaded.

EMAIL POLICY

E-mail is one of the official means of communication between us and our students. It is the student's responsibility to ensure that time-critical e-mail is assessed, read, and acted upon in a timely fashion. If a student chooses to forward University e-mail to another e-mail mailbox, it is that student's responsibility to ensure that the alternate account is viable. 

 


Course image Tour Product
Travel Training
Course Pre-requisite(s):

Knowledge of English + High School Certification or 01 Year Travel trade experience

Course Co-requisite(s): Desktop/laptop having PDF viewer + Adobe Flash Player with Internet Connection

Course Schedule:

Round the Year - start and complete anytime

Learning Outcomes:

After completing this course you will be able to:

1. Estimate elapsed travel time by checking flight routing

2. Select destinations based on climate, attractions, cuisine, local currency, etc.

3. Advise client regarding time zones, DST and jet lag

4. Make customized travel itineraries.

5. Encode/decode Country, City, and Airport codes.

6. Sell destinations, answer common questions asked by travel customers, and provide valuable advice to customers.


Instructional Method:

E. Learning / online self-study:

1. Desktop/ laptop - download Microsoft  Moodle Desktop Windows App

2. Mobile Smartphone - download Android/ IOS  Moodle App


Course Information: Tour Product

Course ID Number

TT09TO01

Short Name

TOUR

  Duration in hours

 40

 Credit

04

 

Course Pre-requisite(s)

Knowledge of English + High School Certification or 01 Year Travel trade experience

Course Co-requisite(s)

Desktop/laptop having PDF viewer + Adobe Flash Player with Internet Connection

Course Schedule

Round the Year - start and complete anytime

Course Overview

This is a complete and comprehensive course on a Tour Package product. You will be taught from basics to mastering the art of Tour Production and managing fixed departures.

You will be taught all about mass-market tours, niche tours to Corporate group movements.

Learning Outcomes

1. Identify different types of tours and describe the components

2. Learn advantages of a pre-packaged tour

3. Able to customize a ready-made tour

4. Able to Custom design a Tour

5. Explain items included in a tour brochure and quote prices from the brochure.

6. Niche marketing and special-interest tour products.

7. Learn Tour Production of Generic Tours, S.I. Tours and Incentive Holiday Tours

8. How to start Group Travel business - Fixed departures

9. Tour elements and negotiation with different types of suppliers

10. Learn the significance of the “terms and conditions”

11. Specialized knowledge regarding working in the Meetings, Incentives, Conferences, and Exhibitions (MICE) industry

Instructional Method

E. Learning / online self-study:

1. Desktop/ laptop - download Microsoft  Moodle Desktop Windows App

2. Mobile Smartphone - download Android/ IOS  Moodle App

AVAILABLE Course Material

1. E. Book

2. Sample itineraries extract

3. Sample Booking Terms and Conditions extract

4. Presentations

5. Quiz

6. Assessment test

Your  additional Course Material - optional

1. Visit Cosmos, Globus, and Trafalgar sites

2. OTO - Viator.com

3. Govt. National Tourism board sites

 


Assignments and Evaluations

 

 Exam Delivery Method: Online exam. The exam can be taken at any time at your convenience.

· Exam Format: Multiple Choice questions

· Number of questions: 100

· Time Allowance: 100 minutes

· Passing Grade: 70% correct answers

· Number of exam attempts: 1

 

Assessment Item Name

No. Of MCQ

Pass%

Quiz 1 Types of Tours and Tour Components

10

70%

Quiz 2 Pre-Package Tours

      10

70%

Quiz 3 Customization of Pre-Package Tours

10

70%

Quiz 4 Tour Production

10

70%

Quiz 5 Tour Pricing

10

70%

Quiz 6 Group Travel

10

70%

Quiz 7 Special Interest Tour

10

70%

Quiz 8 M.I.C.E.

10

70%

FINAL ASSESSMENT TEST

100

70%

Detailed course content

HOUR

TOPIC

Content Description

 

02

Types of Tours 

and 

Tour Components.

1. Definition and Types of Tours

2. Tour Components

3. Advantages of Selling Tours

 

04

Pre-Package Tours

Case Studies

1. Sample itineraries

2. Dates and Pricing

3. Inclusions and Exclusions

4. Booking Terms and Conditions

5. Registration Forms

 

04

Customization of Pre-Package Tours

1. Key Aspects of a Tour Brochure

2. Tour Brochure Price Quotation

3. Customizing individual Tours

 

06

 

 

Tour Production

1. Marketing Research

2. Developing an itinerary/ies

3. Identifying Tour Components

4. Negotiation with Supplier

5. Tour Costing

 

06

Tour Pricing, Promotion

and

Distribution

1. Selecting Pricing strategy

2. Adopting Promotion methodologies - Traditional and Digital

3. Appointing Wholesalers, Distributors, and Retailers

4. Online selling platforms - Direct and via OTA

 

02

Tour Documents

1. Tour Proposals

2. Tour Confirmation

3. Tour Vouchers for each Pre-paid services

4. Detailed day to day itinerary

 

06

Group Travel

1. Introduction to Group Travel and Minimum Group Size

2. Benefits for the Seller and the Traveller

3. Group Sales Processes

4. Case Study

 

04

Special Interest Tours

 

1. Types of S.I.T

2. Advantages and Disadvantages of selling SIT

3. Inclusive Tour Production

4. Top 10 SIT Destinations

 

06

M.I.C.E.

1.Work flow

2.Meetings and Conferences

3.Incentive Holidays

 

GRADING SYSTEM

Graduate Level

Grade

Undergraduate

Level

(85-100%)  Pass

A+

(85-100%

(80-84%)   Pass

A

(80-84%)

(75-79%)   Pass

B+

(75-79%)

(70-74%)   Pass

B

(70-74%)

(0-69%)     Fail

F

(0-69%)

 

POLICIES

 

ACADEMIC INTEGRITY

We value academic integrity. Therefore all students must understand the meaning and consequences of cheating, plagiarism, and other academic offense.

 

FINAL ASSESSMENT EXAM 

REGULATIONS

1. Before attempting the final assessment Examination a student must ensure that he/she has completed all the module examinations/

2. One attempt only

3. Time allowed is 100 minutes for 100 questions

4. If the exam is incomplete due to internet error….screenshot must be submitted as a shred of evidence without editing images.

 

ASSIGNMENTS UPLOAD

You must upload original assignments only. Please note these assignments will not be returned. Remember to keep a photocopy or back-up of your work before it is uploaded.

 

EMAIL POLICY

E-mail is one of the official means of communication between us and our students. It is the student's responsibility to ensure that time-critical e-mail is assessed, read, and acted upon in a timely fashion. If a student chooses to forward University e-mail to another e-mail mailbox, it is that student's responsibility to ensure that the alternate account is viable. 

 


Course image Travel Sales
Travel Training
PayPal
Course Pre-requisite(s):

Knowledge of English + High School Certification or 01 Year Travel trade experience

Course Co-requisite(s): Desktop/laptop having PDF viewer + Adobe Flash Player with Internet Connection

Course Schedule:

Round the Year - start and complete anytime

Learning Outcomes:

After completing this course you will be able to:

1. Estimate elapsed travel time by checking flight routing

2. Select destinations based on climate, attractions, cuisine, local currency, etc.

3. Advise client regarding time zones, DST and jet lag

4. Make customized travel itineraries.

5. Encode/decode Country, City, and Airport codes.

6. Sell destinations, answer common questions asked by travel customers, and provide valuable advice to customers.


Instructional Method:

E. Learning / online self-study:

1. Desktop/ laptop - download Microsoft  Moodle Desktop Windows App

2. Mobile Smartphone - download Android/ IOS  Moodle App


Course Information: Travel Sales

Course ID Number

TT09SS01

Short Name

SSKS

  Duration in hours

 10

 Credit

01

 

Course Pre-requisite(s)

Knowledge of English + High School Certification or 01 Year Travel trade experience

Course Co-requisite(s)

Desktop/laptop having PDF viewer + Adobe Flash Player with Internet Connection

Course Schedule

Round the Year - start and complete anytime

Course Overview

Travel Sales are the backbone of any agency business, as this converts the product into cash. You will learn how to sell a specific product in a target market segment by creating awareness and engaging potential customers both traditionally and digitally.

You will also learn how to use a third-party platform to manage all social media activities from one platform.

Learning Outcomes

After completing this course you will be able to:

1. Understand the value of the Target segment for each niche product.

2. Plan and strategize Digital and traditional sales plan.

3. How to attach brand value to your product/services.

4. Utilize useful templates in your day to day life. 

Instructional Method

E. Learning / online self-study:

1. Desktop/ laptop - download Microsoft  Moodle Desktop Windows App

2. Mobile Smartphone - download Android/ IOS  Moodle App

AVAILABLE Course Material

1. E. Book

2. Sample digital sales plan

3. Case studies

4. Presentations

5. Quiz

6. Assessment test

Assignments and Evaluations

 

 Exam Delivery Method: Online exam. The exam can be taken at any time at your convenience.

Exam Format: Multiple Choice questions

Number of questions: 100

Time Allowance: 100 minutes

Passing Grade: 70% correct answers

Number of exam attempts: 1 

Assessment Item Name

No. Of MCQ

Pass%

Quiz 1 Travel Sales - A rough idea

10

70%

Quiz 2 Traditional or Offline Sales

      10

70%

Quiz 3 Digital Sales

10

70%

FINAL ASSESSMENT TEST

100

70%

Detailed course content

HOUR

TOPIC

Content Description

03

Travel Sales - A rough idea

1. Introduction

2. Difference between Marketing and Sales

3. Travel Sales Processes

4. Large Account Sales

03

Traditional or Offline Sales

 

1. Sales Plan - work/task break down - Head Sales

2. Assessing Sales performance matrix - Sales supervisor

3. Direct Sales - B2B, B2C, and B2E

04

Digital Sales

1. Digital Sales Plan/Strategy - Keywords plus HashTags for both Paid and organic media

2. Branding and setting up the infra for - Blog, Mass Email Marketing, Social media, Google Ad-word setup, Whats-App sales, Chat set up, Media files, etc,

3. Daily post management

02

Important Sales Templates

1. Key Customer profiling

2. Weekly Call Pattern and Weekly Sales Report

3. Daily and Monthly sales report

4. Digital Sales Planner and management

5. Media Management template

02

Glossary

 Definitions of Geographical Terms

 

GRADING SYSTEM

Graduate Level

Grade

Undergraduate Level

(85-100%)  Pass

A+

(85-100%

(80-84%)   Pass

A

(80-84%)

(75-79%)   Pass

B+

(75-79%)

(70-74%)   Pass

B

(70-74%)

(0-69%)     Fail

F

(0-69%)

 

POLICIES

ACADEMIC INTEGRITY

We value academic integrity. Therefore all students must understand the meaning and consequences of cheating, plagiarism, and other academic offense.

 

FINAL ASSESSMENT EXAM 

REGULATIONS

1. Before attempting the final assessment Examination a student must ensure that he/she has completed all the module examinations/

2. One attempt only

3. Time allowed is 100 minutes for 100 questions

4. If the exam is incomplete due to internet error….screenshot must be submitted as a shred of evidence without editing images.

 

ASSIGNMENTS UPLOAD

You must upload original assignments only. Please note these assignments will not be returned. Remember to keep a photocopy or back-up of your work before it is uploaded.

 

EMAIL POLICY

E-mail is one of the official means of communication between us and our students. It is the student's responsibility to ensure that time-critical e-mail is assessed, read, and acted upon in a timely fashion. If a student chooses to forward University e-mail to another e-mail mailbox, it is that student's responsibility to ensure that the alternate account is viable. 

 


Course image Emirates Expert
Airline Training
Course Pre-requisite(s):

Knowledge of English + High School Certification or 01 Year Travel trade experience

Course Co-requisite(s): Desktop/laptop having PDF viewer + Adobe Flash Player with Internet Connection

Course Schedule:

Round the Year - start and complete anytime

Learning Outcomes:

After completing this course you will be able to:

1. Estimate elapsed travel time by checking flight routing

2. Select destinations based on climate, attractions, cuisine, local currency, etc.

3. Advise client regarding time zones, DST and jet lag

4. Make customized travel itineraries.

5. Encode/decode Country, City, and Airport codes.

6. Sell destinations, answer common questions asked by travel customers, and provide valuable advice to customers.


Instructional Method:

E. Learning / online self-study:

1. Desktop/ laptop - download Microsoft  Moodle Desktop Windows App

2. Mobile Smartphone - download Android/ IOS  Moodle App


The course is designed in such a way that you become familiar with the Airline as a Product before selling it to your client.

  1. Introduction to the Airline - Business Model, Hub, codes, FF program, lounge
  2. Fleet details
  3. Route Network
  4. Cabin and Inflight facilities
  5. Hub Airport - landsite facilities, departing passengers, arriving passengers, transit passengers
  6. RBD Codes and fare association
  7. Fare Types and Fare Rules
  8. Loyalty program
  9. Lounges
  10. Baggage Rules
  11. Marketing campaigns and product USP


Course image Aircraft Weight and Balance
Airline Training
Course Pre-requisite(s):

Knowledge of English + High School Certification or 01 Year Travel trade experience

Course Co-requisite(s): Desktop/laptop having PDF viewer + Adobe Flash Player with Internet Connection

Course Schedule:

Round the Year - start and complete anytime

Learning Outcomes:

After completing this course you will be able to:

1. Estimate elapsed travel time by checking flight routing

2. Select destinations based on climate, attractions, cuisine, local currency, etc.

3. Advise client regarding time zones, DST and jet lag

4. Make customized travel itineraries.

5. Encode/decode Country, City, and Airport codes.

6. Sell destinations, answer common questions asked by travel customers, and provide valuable advice to customers.


Instructional Method:

E. Learning / online self-study:

1. Desktop/ laptop - download Microsoft  Moodle Desktop Windows App

2. Mobile Smartphone - download Android/ IOS  Moodle App


The objective of this COURSE is to 

1. To provide the airframe and powerplant mechanic (A&P) and method to determine the empty weight and empty weight center of gravity (EWCG) of an aircraft 
2. To furnish the flight crew with information on loading and operating the aircraft to ensure its weight is within the allowable limit and the center of gravity (CG) is within the allowable range.

Course image Cabin Crew Certification
Airline Training
Course Pre-requisite(s):

Knowledge of English + High School Certification or 01 Year Travel trade experience

Course Co-requisite(s): Desktop/laptop having PDF viewer + Adobe Flash Player with Internet Connection

Course Schedule:

Round the Year - start and complete anytime

Learning Outcomes:

After completing this course you will be able to:

1. Estimate elapsed travel time by checking flight routing

2. Select destinations based on climate, attractions, cuisine, local currency, etc.

3. Advise client regarding time zones, DST and jet lag

4. Make customized travel itineraries.

5. Encode/decode Country, City, and Airport codes.

6. Sell destinations, answer common questions asked by travel customers, and provide valuable advice to customers.


Instructional Method:

E. Learning / online self-study:

1. Desktop/ laptop - download Microsoft  Moodle Desktop Windows App

2. Mobile Smartphone - download Android/ IOS  Moodle App


Course image Customer Service
Airline Training
Course Pre-requisite(s):

Knowledge of English + High School Certification or 01 Year Travel trade experience

Course Co-requisite(s): Desktop/laptop having PDF viewer + Adobe Flash Player with Internet Connection

Course Schedule:

Round the Year - start and complete anytime

Learning Outcomes:

After completing this course you will be able to:

1. Estimate elapsed travel time by checking flight routing

2. Select destinations based on climate, attractions, cuisine, local currency, etc.

3. Advise client regarding time zones, DST and jet lag

4. Make customized travel itineraries.

5. Encode/decode Country, City, and Airport codes.

6. Sell destinations, answer common questions asked by travel customers, and provide valuable advice to customers.


Instructional Method:

E. Learning / online self-study:

1. Desktop/ laptop - download Microsoft  Moodle Desktop Windows App

2. Mobile Smartphone - download Android/ IOS  Moodle App


Course image Departure Control System
Airline Training
Course Pre-requisite(s):

Knowledge of English + High School Certification or 01 Year Travel trade experience

Course Co-requisite(s): Desktop/laptop having PDF viewer + Adobe Flash Player with Internet Connection

Course Schedule:

Round the Year - start and complete anytime

Learning Outcomes:

After completing this course you will be able to:

1. Estimate elapsed travel time by checking flight routing

2. Select destinations based on climate, attractions, cuisine, local currency, etc.

3. Advise client regarding time zones, DST and jet lag

4. Make customized travel itineraries.

5. Encode/decode Country, City, and Airport codes.

6. Sell destinations, answer common questions asked by travel customers, and provide valuable advice to customers.


Instructional Method:

E. Learning / online self-study:

1. Desktop/ laptop - download Microsoft  Moodle Desktop Windows App

2. Mobile Smartphone - download Android/ IOS  Moodle App


Course image Revenue Management
Airline Training
Course Pre-requisite(s):

Knowledge of English + High School Certification or 01 Year Travel trade experience

Course Co-requisite(s): Desktop/laptop having PDF viewer + Adobe Flash Player with Internet Connection

Course Schedule:

Round the Year - start and complete anytime

Learning Outcomes:

After completing this course you will be able to:

1. Estimate elapsed travel time by checking flight routing

2. Select destinations based on climate, attractions, cuisine, local currency, etc.

3. Advise client regarding time zones, DST and jet lag

4. Make customized travel itineraries.

5. Encode/decode Country, City, and Airport codes.

6. Sell destinations, answer common questions asked by travel customers, and provide valuable advice to customers.


Instructional Method:

E. Learning / online self-study:

1. Desktop/ laptop - download Microsoft  Moodle Desktop Windows App

2. Mobile Smartphone - download Android/ IOS  Moodle App


Course image Airline Sales & Marketing
Airline Training
Course Pre-requisite(s):

Knowledge of English + High School Certification or 01 Year Travel trade experience

Course Co-requisite(s): Desktop/laptop having PDF viewer + Adobe Flash Player with Internet Connection

Course Schedule:

Round the Year - start and complete anytime

Learning Outcomes:

After completing this course you will be able to:

1. Estimate elapsed travel time by checking flight routing

2. Select destinations based on climate, attractions, cuisine, local currency, etc.

3. Advise client regarding time zones, DST and jet lag

4. Make customized travel itineraries.

5. Encode/decode Country, City, and Airport codes.

6. Sell destinations, answer common questions asked by travel customers, and provide valuable advice to customers.


Instructional Method:

E. Learning / online self-study:

1. Desktop/ laptop - download Microsoft  Moodle Desktop Windows App

2. Mobile Smartphone - download Android/ IOS  Moodle App


Course image Airline Reservation & Ticketing
Airline Training
Course Pre-requisite(s):

Knowledge of English + High School Certification or 01 Year Travel trade experience

Course Co-requisite(s): Desktop/laptop having PDF viewer + Adobe Flash Player with Internet Connection

Course Schedule:

Round the Year - start and complete anytime

Learning Outcomes:

After completing this course you will be able to:

1. Estimate elapsed travel time by checking flight routing

2. Select destinations based on climate, attractions, cuisine, local currency, etc.

3. Advise client regarding time zones, DST and jet lag

4. Make customized travel itineraries.

5. Encode/decode Country, City, and Airport codes.

6. Sell destinations, answer common questions asked by travel customers, and provide valuable advice to customers.


Instructional Method:

E. Learning / online self-study:

1. Desktop/ laptop - download Microsoft  Moodle Desktop Windows App

2. Mobile Smartphone - download Android/ IOS  Moodle App


Course image PAMIR Expert
Tourism Training
Course Pre-requisite(s):

Knowledge of English + High School Certification or 01 Year Travel trade experience

Course Co-requisite(s): Desktop/laptop having PDF viewer + Adobe Flash Player with Internet Connection

Course Schedule:

Round the Year - start and complete anytime

Learning Outcomes:

After completing this course you will be able to:

1. Estimate elapsed travel time by checking flight routing

2. Select destinations based on climate, attractions, cuisine, local currency, etc.

3. Advise client regarding time zones, DST and jet lag

4. Make customized travel itineraries.

5. Encode/decode Country, City, and Airport codes.

6. Sell destinations, answer common questions asked by travel customers, and provide valuable advice to customers.


Instructional Method:

E. Learning / online self-study:

1. Desktop/ laptop - download Microsoft  Moodle Desktop Windows App

2. Mobile Smartphone - download Android/ IOS  Moodle App


Course Information: PAMIR DESTINATION EXPERT COURSE

Course ID Number

 DT09PA01

Short Name

 PECT

  Duration in hours

 20 Hours

 Credit

 02

 

Course Pre-requisite(s)

Knowledge of English + High School Certification or 01 Year Travel trade experience

Course Co-requisite(s)

Desktop/laptop having  with Internet Connection

Course Schedule

Round the Year - start and complete anytime

Course Overview

PAMIR Mountains in Tajikistan is the largest and highest plateau among others in the world, often referred to as "Roof of the World". PECTA a non-govt organization has taken up the responsibility of promoting Pamir as a Sustainable  Responsible Eco Tourism Destination. 

Destination Pamirs  is off beaten plateau and untouched nature with majestic view of snow-capped majestic mountains and lakes.

Learning Outcomes

After completing this course you will be able to:

  1. Describe Pamir as a Destination to your client
  2. Sell a Pre Packages itinerary of Khorog, Murgham and Iskashim
  3. Customize an itinerary as per client need and wants
  4. Develop a custom design itinerary
  5. Book a hotel
  6. Can do Tour Costing
  7. Give advice on Home Stay booking and various activiteis
  8. Advise them about local customs and traditions. 

Instructional Method

E. Learning / online self-study/ Virtual Instructor led training (ViLT) is available on demand

1. Desktop/ laptop - download Microsoft  Moodle Desktop Windows App

2. Mobile Smartphone - download Android/ IOS  Moodle App

AVAILABLE Course Material

  1. E. Book
  2. Lesson Text
  3. External URL links
  4. Interactive Videos
  5. Presentations
  6. Quiz
  7. Assessment test

Assignments and Evaluations

 

 

·Exam Delivery Method: Online exam. The exam can be taken at any time at your convenience.

· Exam Format: Multiple Choice questions

· Number of questions: 100

· Time Allowance: 100 minutes

· Passing Grade: 70% correct answers

· Number of exam attempts: 1

 

Assessment Item Name

No. Of Qns.

Pass%

Quiz 1

10

70%

Quiz 2

      10

70%

Quiz 3

10

70%

Quiz 4

10

70%

Quiz 5

10

70%

Quiz 6

10

70%

Quiz 7

10

70%

Quiz 8

10

70%

FINAL ASSESSMENT TEST

100

70%

Detailed course content

HOUR

TOPIC

Content Description

02

 Introduction to Destination 

Geographical location; Accessibility -Air and Land; Visa & Permits; Climate and Travel Seasonality; Currency and Value for Money; Culture and Customs; Dos and Don'ts 

02

 Journey via Images & Videos

 Images  of major attractions, Hotels, Homestays and Activities

Destination Video URL links

02

 Accommodations we Recommend

 Hotel and Home Stays- locations, amenities, services, Room tariff and property size.

02

 Attractions your client would love to see

 List major attractions with duration of time needed, Entry fee and transport cost.

01

 Activities your Client would Enjoy

 List major activities with duration of time needed, activity and transport cost. Major events- Roof of the World festival

02

 Pre-Packaged

 Itineraries

 City break itineraries of :

  1. Khorog - 03 Nights/04 days or 5Nights/06 days
  2. Home Stay Itineraries in Villages - 03 Nights/04 days or 5Nights/06 days
  3. Murghab - 03 Nights/04 days or 5Nights/06 days

03

Customization of an existing itineraries 

 Add ons and/ or modifications possibilities and changes in pricing

04

Developing a Custom Design Itineraries

 Developing an itinerary as per need of a FIT or Group clients, Checking feasibility and availability of property and transport 

02

 Tour Costing

Inter and Intra City Transport, Accommodations, Attractions, Activities, Gratuities, Meal cost, Entry fee, Visa Fee and Permit cost, Miscellaneous cost and mark up.

Booking Terms and Conditions

 

GRADING SYSTEM

Percentage

Grade

Final Assessment

85-100%

A+

 Distinction

80-84%   

A

 Pass

75-79%   

B+

 Pass

70-74%   

B

 Pass

0-69%     

F

 Fail

 

ACADEMIC INTEGRITY

We value academic integrity. Therefore all students must understand the meaning and consequences of cheating, plagiarism, and other academic offense.

 

FINAL ASSESSMENT EXAM 

REGULATIONS

1. Before attempting final assessment Examination a student must ensure that he/she has completed all the module examinations/

2. One attempt only

3. Time allowed is 100 minutes for 100 questions

4. If the exam is incomplete due to internet error….screenshot must be submitted as a shred of evidence without editing images.

 

ASSIGNMENTS UPLOAD

You must upload original assignments only. Please note these assignments will not be returned. Remember to keep a photocopy or back-up of your work before it is uploaded.

 

EMAIL POLICY

E-mail is one of the official means of communication between us and our students. It is the student's responsibility to ensure that time-critical e-mail is assessed, read, and acted upon in a timely fashion. If a student chooses to forward STEPS  e-mail to another e-mail mailbox, it is that student's responsibility to ensure that the alternate account is viable.

Course image Maharasthra
Tourism Training
Course Pre-requisite(s):

Knowledge of English + High School Certification or 01 Year Travel trade experience

Course Co-requisite(s): Desktop/laptop having PDF viewer + Adobe Flash Player with Internet Connection

Course Schedule:

Round the Year - start and complete anytime

Learning Outcomes:

After completing this course you will be able to:

1. Estimate elapsed travel time by checking flight routing

2. Select destinations based on climate, attractions, cuisine, local currency, etc.

3. Advise client regarding time zones, DST and jet lag

4. Make customized travel itineraries.

5. Encode/decode Country, City, and Airport codes.

6. Sell destinations, answer common questions asked by travel customers, and provide valuable advice to customers.


Instructional Method:

E. Learning / online self-study:

1. Desktop/ laptop - download Microsoft  Moodle Desktop Windows App

2. Mobile Smartphone - download Android/ IOS  Moodle App


Course image GOA
Tourism Training
Course Pre-requisite(s):

Knowledge of English + High School Certification or 01 Year Travel trade experience

Course Co-requisite(s): Desktop/laptop having PDF viewer + Adobe Flash Player with Internet Connection

Course Schedule:

Round the Year - start and complete anytime

Learning Outcomes:

After completing this course you will be able to:

1. Estimate elapsed travel time by checking flight routing

2. Select destinations based on climate, attractions, cuisine, local currency, etc.

3. Advise client regarding time zones, DST and jet lag

4. Make customized travel itineraries.

5. Encode/decode Country, City, and Airport codes.

6. Sell destinations, answer common questions asked by travel customers, and provide valuable advice to customers.


Instructional Method:

E. Learning / online self-study:

1. Desktop/ laptop - download Microsoft  Moodle Desktop Windows App

2. Mobile Smartphone - download Android/ IOS  Moodle App


Course image DELHI
Tourism Training
Course Pre-requisite(s):

Knowledge of English + High School Certification or 01 Year Travel trade experience

Course Co-requisite(s): Desktop/laptop having PDF viewer + Adobe Flash Player with Internet Connection

Course Schedule:

Round the Year - start and complete anytime

Learning Outcomes:

After completing this course you will be able to:

1. Estimate elapsed travel time by checking flight routing

2. Select destinations based on climate, attractions, cuisine, local currency, etc.

3. Advise client regarding time zones, DST and jet lag

4. Make customized travel itineraries.

5. Encode/decode Country, City, and Airport codes.

6. Sell destinations, answer common questions asked by travel customers, and provide valuable advice to customers.


Instructional Method:

E. Learning / online self-study:

1. Desktop/ laptop - download Microsoft  Moodle Desktop Windows App

2. Mobile Smartphone - download Android/ IOS  Moodle App


Course image Rajasthan
Tourism Training
Course Pre-requisite(s):

Knowledge of English + High School Certification or 01 Year Travel trade experience

Course Co-requisite(s): Desktop/laptop having PDF viewer + Adobe Flash Player with Internet Connection

Course Schedule:

Round the Year - start and complete anytime

Learning Outcomes:

After completing this course you will be able to:

1. Estimate elapsed travel time by checking flight routing

2. Select destinations based on climate, attractions, cuisine, local currency, etc.

3. Advise client regarding time zones, DST and jet lag

4. Make customized travel itineraries.

5. Encode/decode Country, City, and Airport codes.

6. Sell destinations, answer common questions asked by travel customers, and provide valuable advice to customers.


Instructional Method:

E. Learning / online self-study:

1. Desktop/ laptop - download Microsoft  Moodle Desktop Windows App

2. Mobile Smartphone - download Android/ IOS  Moodle App


Course image Tamil Nadu
Tourism Training
Course Pre-requisite(s):

Knowledge of English + High School Certification or 01 Year Travel trade experience

Course Co-requisite(s): Desktop/laptop having PDF viewer + Adobe Flash Player with Internet Connection

Course Schedule:

Round the Year - start and complete anytime

Learning Outcomes:

After completing this course you will be able to:

1. Estimate elapsed travel time by checking flight routing

2. Select destinations based on climate, attractions, cuisine, local currency, etc.

3. Advise client regarding time zones, DST and jet lag

4. Make customized travel itineraries.

5. Encode/decode Country, City, and Airport codes.

6. Sell destinations, answer common questions asked by travel customers, and provide valuable advice to customers.


Instructional Method:

E. Learning / online self-study:

1. Desktop/ laptop - download Microsoft  Moodle Desktop Windows App

2. Mobile Smartphone - download Android/ IOS  Moodle App


Course image Kerala Tourism
Tourism Training
Course Pre-requisite(s):

Knowledge of English + High School Certification or 01 Year Travel trade experience

Course Co-requisite(s): Desktop/laptop having PDF viewer + Adobe Flash Player with Internet Connection

Course Schedule:

Round the Year - start and complete anytime

Learning Outcomes:

After completing this course you will be able to:

1. Estimate elapsed travel time by checking flight routing

2. Select destinations based on climate, attractions, cuisine, local currency, etc.

3. Advise client regarding time zones, DST and jet lag

4. Make customized travel itineraries.

5. Encode/decode Country, City, and Airport codes.

6. Sell destinations, answer common questions asked by travel customers, and provide valuable advice to customers.


Instructional Method:

E. Learning / online self-study:

1. Desktop/ laptop - download Microsoft  Moodle Desktop Windows App

2. Mobile Smartphone - download Android/ IOS  Moodle App


Course image Destination North America
Tourism Training
Course Pre-requisite(s):

Knowledge of English + High School Certification or 01 Year Travel trade experience

Course Co-requisite(s): Desktop/laptop having PDF viewer + Adobe Flash Player with Internet Connection

Course Schedule:

Round the Year - start and complete anytime

Learning Outcomes:

After completing this course you will be able to:

1. Estimate elapsed travel time by checking flight routing

2. Select destinations based on climate, attractions, cuisine, local currency, etc.

3. Advise client regarding time zones, DST and jet lag

4. Make customized travel itineraries.

5. Encode/decode Country, City, and Airport codes.

6. Sell destinations, answer common questions asked by travel customers, and provide valuable advice to customers.


Instructional Method:

E. Learning / online self-study:

1. Desktop/ laptop - download Microsoft  Moodle Desktop Windows App

2. Mobile Smartphone - download Android/ IOS  Moodle App


Course image Destination Europe
Tourism Training
Course Pre-requisite(s):

Knowledge of English + High School Certification or 01 Year Travel trade experience

Course Co-requisite(s): Desktop/laptop having PDF viewer + Adobe Flash Player with Internet Connection

Course Schedule:

Round the Year - start and complete anytime

Learning Outcomes:

After completing this course you will be able to:

1. Estimate elapsed travel time by checking flight routing

2. Select destinations based on climate, attractions, cuisine, local currency, etc.

3. Advise client regarding time zones, DST and jet lag

4. Make customized travel itineraries.

5. Encode/decode Country, City, and Airport codes.

6. Sell destinations, answer common questions asked by travel customers, and provide valuable advice to customers.


Instructional Method:

E. Learning / online self-study:

1. Desktop/ laptop - download Microsoft  Moodle Desktop Windows App

2. Mobile Smartphone - download Android/ IOS  Moodle App


Course image Amadeus GDS Standard Level
Electronic Booking Courses
PayPal
Course Pre-requisite(s):

Knowledge of English + High School Certification or 01 Year Travel trade experience

Course Co-requisite(s): Desktop/laptop having PDF viewer + Adobe Flash Player with Internet Connection

Course Schedule:

Round the Year - start and complete anytime

Learning Outcomes:

After completing this course you will be able to:

1. Estimate elapsed travel time by checking flight routing

2. Select destinations based on climate, attractions, cuisine, local currency, etc.

3. Advise client regarding time zones, DST and jet lag

4. Make customized travel itineraries.

5. Encode/decode Country, City, and Airport codes.

6. Sell destinations, answer common questions asked by travel customers, and provide valuable advice to customers.


Instructional Method:

E. Learning / online self-study:

1. Desktop/ laptop - download Microsoft  Moodle Desktop Windows App

2. Mobile Smartphone - download Android/ IOS  Moodle App


Course Information:
Course ID Number
EB09AM01
Short Name
EAMA
  Duration in hours
 20
 Credit
02

Amadeus GDS -Focus on Airline Reservation Functionality

Course Pre-requisite(s)Knowledge of English + High School Certification or 01 Year Travel trade experience
Course Co-requisite(s)Desktop/laptop having PDF viewer + Adobe Flash Player with Internet Connection
Course ScheduleRound the Year – start and complete anytime

Course Overview

The Amadeus GDS was created as an innovative solution for efficient sales and travel distribution. Amadeus GDS business has facilitated the sales & distribution of travel on a global scale, connecting travel providers (airlines, hotels, car rental, tour operators, etc.) with travel sellers (travel agencies and other intermediaries).

Amadeus GDS boasts the largest global footprint compared to the rest of our competitors, for the most extensive travel market available.

Learning Outcomes

After completing this course you will be able to:

  1. Do basic flight reservations.
  2. PNR – retrieval, amendments, creation, and Splitting
  3. Assigning specific seats
  4. Itinerary changes and cancellations
  5. Do Advanced PNR activities.

Instructional Method

E. Learning / online self-study:

1. Desktop/ laptop – download Microsoft  Moodle Desktop Windows App

2. Mobile Smartphone – download Android/ IOS  Moodle App

AVAILABLE Course Material

1. E. Book and Lesson Text

2. Videos

3. External URL links

4. Presentations and Audio

5. Quiz

6. Assessment test

Assignments and Evaluations

 

 

·Exam Delivery Method: Online exam. The exam can be taken at any time at your convenience.

· Exam Format: Multiple Choice questions

· Number of questions: 100

· Time Allowance: 100 minutes

· Passing Grade: 70% correct answers

· Number of exam attempts: 1

 

Assessment Item NameNo. Of Qns.Pass%
Quiz 11070%
Quiz 2 1070%
Quiz 31070%
Quiz 41070%
Quiz 51070%
Quiz 61070%
Quiz 71070%
Quiz 81070%
FINAL ASSESSMENT TEST10070%


COURSE CONTENT

Topic 1: Travel Industry Fundamentals

Lesson 1: What is a GDS?

Lesson 2:   What is PNR ?

Topic 2: Amadeus GDS Airline Reservations

Lesson 3: What is Amadeus?

Lesson 4: Amadeus GDS Work Environment

Lesson 5: Sign In

Lesson 6: Sign Out

Lesson 7: Encode and Decode

Quiz 1

Topic 3: Timetables,  Basic Flight Schedules and Availability

Lesson 1: Time Table Display and Return Time Table Displays

Lesson 2: Flight Availability, and Return Availability, Availability change entries

Lesson 1: Flight Schedules

Lesson 2: Flight Availability, and Return Availability

Lesson 3: Timetable to Availability and Availability to Timetable

Quiz 2

Topic 4: Basic Flight Information

Lesson 1: Basic Flight Info

Quiz 3

Topic 5: Basic Flight Reservations

Lesson 1: Flight Reservations from Availability

Quiz 4

Topic 6: Basic PNR Concepts

Lesson 1: Basic PNR Retrieval

Lesson 2: Basic PNR Interpretation

Quiz 5

Topic 7: Basic PNR Creation

Lesson 1: Required PNR Data

Lesson 2: Basic PNR Creation Practice

Quiz 6

Topic 8: Itinerary Changes and Cancellations

Lesson 1:  Cancellations

Lesson 2:  Rebooking Flights from Availability

Lesson 3:  Rebooking Flights with New Booking Code or Date

Lesson 4:  Change Segment Status

Quiz 7

Final Examinations


Course image Galileo GDS Standard Level
Electronic Booking Courses
PayPal
Course Pre-requisite(s):

Knowledge of English + High School Certification or 01 Year Travel trade experience

Course Co-requisite(s): Desktop/laptop having PDF viewer + Adobe Flash Player with Internet Connection

Course Schedule:

Round the Year - start and complete anytime

Learning Outcomes:

After completing this course you will be able to:

1. Estimate elapsed travel time by checking flight routing

2. Select destinations based on climate, attractions, cuisine, local currency, etc.

3. Advise client regarding time zones, DST and jet lag

4. Make customized travel itineraries.

5. Encode/decode Country, City, and Airport codes.

6. Sell destinations, answer common questions asked by travel customers, and provide valuable advice to customers.


Instructional Method:

E. Learning / online self-study:

1. Desktop/ laptop - download Microsoft  Moodle Desktop Windows App

2. Mobile Smartphone - download Android/ IOS  Moodle App


Course Information

Course ID Number

EB09GA01

Short Name

GASL

  Duration in hours

 10

 Credit

01

 

Course Pre-requisite(s)

Knowledge of English + High School Certification or 01 Year Travel trade experience

Course Co-requisite(s)

Desktop/laptop having PDF viewer + Adobe Flash Player with Internet Connection

Course Schedule

Round the Year - start and complete anytime

Course Overview

GDS Galileo is used by travel agents to book Air tickets for their clients. The course content is designed per the need and practical requirements of travel professionals.

 

Learning Outcomes

After completing this course you will be able to:

1. Check the flight schedule for a specific date range.

2. Identify the availability of seats in different booking classes.

3. Advise client regarding flight itinerary for their trip.

4. Book flight seats, create PNR, and issue tickets.

5. Encode/decode Country, City, and Airport codes.

6. Sell Air Tickets, book Special service requirements.

 

Instructional Method

E. Learning / online self-study:

1. Desktop/ laptop - download Microsoft  Moodle Desktop Windows App

2. Mobile Smartphone - download Android/ IOS  Moodle App

AVAILABLE Course Material

1. Command lessons with explanations.

2. Customized Video with Audio tutorial

3. Simulator based video showing commands reactions

4. Presentations

5. Quiz

6. Assessment test

Your own additional Course Material - optional

None required 

Assignments and Evaluations

Exam Delivery Method: Online exam. The exam can be taken at any time at your convenience.

Exam Format: Multiple Choice questions                                                   Number of questions: 30               Time Allowance: 60 minutes           Passing Grade: 70% correct answers Number of exam attempts: 1

Assessment Item Name

No. Of MCQ

Pass%

Quiz 1 Basic Commands

15

70%

Quiz 2 Advanced Commands

      15

70%

FINAL ASSESSMENT TEST

30

70%

 

Detailed course content

MINUTES

TOPIC

Content Description

20

Sign On & Sign Off in Galileo

1. Alpha Sign-On                                                    2. Numeric Sign-On

20

EmulationFile

How to  emulate your company’s PCC or office Id

30

Work Areas

Five different work areas in the Galileo system - A, B, C, D, and E.

20

Important Shortcut Keys

1. CTRL W:     To clear specific or active window     2. CTRL S:      To clear all windows                      3. CTRL M:     To open the calendar in Galileo.

90

Encoding & Decoding

Encode/decode : 1. Cities and Airports - 03 Letter 2. Airlines - 02 characters 3. Countries and states- 02 letters 4. Aircraft/equipment types - 03 characters

20

Changing Password

You can change the password in Galileo with the command

30

QUIZ 1

 Multiple-choice questions

30

Timetable Display

The Timetable Display helps you to check on which all days of the week flights are operating

60

What is PNR?

PNR is a process of creating a booking for your passengers.•

30

Itinerary Element- I

 traveling via DIRECT flight.

30

Itinerary Element- Ii

 traveling via a connecting flight.

30

Adding Name Element

Name Element is the second step for creating a PNR and it contains the passenger’s name details.

20

Adding Phone Element

Phone Element is the third step for creating a PNR

30

Adding Ticketing Element

1. Immediate Ticketing - Issuing ticket along with PNR creation                                                            2. Ticketing for a Specific Date - Issuing ticket on a later date before the time limit given by the Airlines

20

Received From Element

 R.P.

30

PNR Creation Step by Step

 Case study

30

QUIZ 2

 MCQ

60

Final Assessment

 For Grading

 

GRADING SYSTEM

 Graduate Level

Grade

Undergraduate

Level

(85-100%)  Pass

A+

(85-100%

(80-84%)   Pass

A

(80-84%)

(75-79%)   Pass

B+

(75-79%)

(70-74%)   Pass

B

(70-74%)

(0-69%)     Fail

F

(0-69%)

 

POLICIES

 

ACADEMIC INTEGRITY

We value academic integrity. Therefore all students must understand the meaning and consequences of cheating, plagiarism, and other academic offense.

 

FINAL ASSESSMENT EXAM 

REGULATIONS

1. Before attempting the final assessment Examination a student must ensure that he/she has completed all the module examinations/

2. One attempt only

3. Time allowed is 100 minutes for 100 questions

4. If the exam is incomplete due to an internet error….screenshot must be submitted as a shred of evidence without editing images.

 

ASSIGNMENTS UPLOAD

You must upload original assignments only. Please note these assignments will not be returned. Remember to keep a photocopy or back-up of your work before it is uploaded.

 

EMAIL POLICY

E-mail is one of the official means of communication between us and our students. It is the student's responsibility to ensure that time-critical e-mail is assessed, read, and acted upon in a timely fashion. If a student chooses to forward a University e-mail to another e-mail mailbox, it is that student's responsibility to ensure that the alternate account is viable. 

 


Course image Sabre GDS Standard Level
Electronic Booking Courses
Course Pre-requisite(s):

Knowledge of English + High School Certification or 01 Year Travel trade experience

Course Co-requisite(s): Desktop/laptop having PDF viewer + Adobe Flash Player with Internet Connection

Course Schedule:

Round the Year - start and complete anytime

Learning Outcomes:

After completing this course you will be able to:

1. Estimate elapsed travel time by checking flight routing

2. Select destinations based on climate, attractions, cuisine, local currency, etc.

3. Advise client regarding time zones, DST and jet lag

4. Make customized travel itineraries.

5. Encode/decode Country, City, and Airport codes.

6. Sell destinations, answer common questions asked by travel customers, and provide valuable advice to customers.


Instructional Method:

E. Learning / online self-study:

1. Desktop/ laptop - download Microsoft  Moodle Desktop Windows App

2. Mobile Smartphone - download Android/ IOS  Moodle App


Course image NDC by IATA
Electronic Booking Courses
Course Pre-requisite(s):

Knowledge of English + High School Certification or 01 Year Travel trade experience

Course Co-requisite(s): Desktop/laptop having PDF viewer + Adobe Flash Player with Internet Connection

Course Schedule:

Round the Year - start and complete anytime

Learning Outcomes:

After completing this course you will be able to:

1. Estimate elapsed travel time by checking flight routing

2. Select destinations based on climate, attractions, cuisine, local currency, etc.

3. Advise client regarding time zones, DST and jet lag

4. Make customized travel itineraries.

5. Encode/decode Country, City, and Airport codes.

6. Sell destinations, answer common questions asked by travel customers, and provide valuable advice to customers.


Instructional Method:

E. Learning / online self-study:

1. Desktop/ laptop - download Microsoft  Moodle Desktop Windows App

2. Mobile Smartphone - download Android/ IOS  Moodle App


Course image TMC tools for Corporate booking
Electronic Booking Courses
Course Pre-requisite(s):

Knowledge of English + High School Certification or 01 Year Travel trade experience

Course Co-requisite(s): Desktop/laptop having PDF viewer + Adobe Flash Player with Internet Connection

Course Schedule:

Round the Year - start and complete anytime

Learning Outcomes:

After completing this course you will be able to:

1. Estimate elapsed travel time by checking flight routing

2. Select destinations based on climate, attractions, cuisine, local currency, etc.

3. Advise client regarding time zones, DST and jet lag

4. Make customized travel itineraries.

5. Encode/decode Country, City, and Airport codes.

6. Sell destinations, answer common questions asked by travel customers, and provide valuable advice to customers.


Instructional Method:

E. Learning / online self-study:

1. Desktop/ laptop - download Microsoft  Moodle Desktop Windows App

2. Mobile Smartphone - download Android/ IOS  Moodle App


Course image OTA Tools for leisure booking
Electronic Booking Courses
Course Pre-requisite(s):

Knowledge of English + High School Certification or 01 Year Travel trade experience

Course Co-requisite(s): Desktop/laptop having PDF viewer + Adobe Flash Player with Internet Connection

Course Schedule:

Round the Year - start and complete anytime

Learning Outcomes:

After completing this course you will be able to:

1. Estimate elapsed travel time by checking flight routing

2. Select destinations based on climate, attractions, cuisine, local currency, etc.

3. Advise client regarding time zones, DST and jet lag

4. Make customized travel itineraries.

5. Encode/decode Country, City, and Airport codes.

6. Sell destinations, answer common questions asked by travel customers, and provide valuable advice to customers.


Instructional Method:

E. Learning / online self-study:

1. Desktop/ laptop - download Microsoft  Moodle Desktop Windows App

2. Mobile Smartphone - download Android/ IOS  Moodle App